Last updated 2026-10-29
About a booking
Open the trip (guests) or the reservation (hosts) and message the other side, or use "Something wrong with the stay?" to start a case. A person at Phiro reads every case.
About your account or your data
Write to the support address below with the phone number on your account, and say what you need: help signing in, a correction, a copy of your data, or closing the account.
Support address
The support address is added when the service opens to the public. Until then, use the messages and cases on your booking.