Hosting
What Top host means
The badge goes to hosts guests can count on, measured the same way for everyone.
The bar, over the last 365 days
- Answers 90% of guest messages within 24 hours
- Accepts at least 88% of booking requests
- Cancels under 1% of confirmed stays
- An average rating of 4.8 or more
- At least 10 completed stays
How it is decided
At the start of every quarter each host is measured against the bar above, automatically. A host who meets it keeps the badge for the quarter; a host who cancels a confirmed stay loses it until the next review.
When a host cancels
The guest gets a full refund. The host pays a fee of 25% of the stay when cancelling within 7 days of arrival and 10% before that, at least Rs 1,000 and at most Rs 25,000, and the dates stay closed.